Why We Speak Plain English – and Ditch the Jargon

Picture of Cathy Dobbs

Cathy Dobbs

Does sitting through a meeting where someone throws words around like PPC, SEO and A/B Testing fill you with dread?

Don’t worry, you’re not alone!

At MNA Digital, we’ve ditched the jargon because we believe in making conversations simpler, clearer, and more valuable for everyone.

Here’s why we believe in the power of plain English and why it matters for your business.

What’s Wrong with Jargon?

Jargon often complicates what should be simple. Terms like “ad extensions” and “HTML tags” might mean something to marketers, but if you’re a business owner focused on running your shop, construction company, or online store, these words can lead to confusion.

When industry-specific buzzwords creep into conversations, they can:

  • Alienate people who aren’t familiar with the terminology.
  • Cause misunderstandings when messages aren’t clearly understood.
  • Create a barrier between service providers and clients, breaking trust rather than building it.

At MNA Digital, we’ve learned that success doesn’t come from sounding complicated – it comes from helping you understand exactly what we’re doing, and why it benefits your business.

The Benefits of Plain English

Switching to plain English isn’t about “dumbing things down”; it’s about removing unnecessary barriers to communication. Here are the key advantages we’ve seen in our approach:

1. Better Clarity and Understanding

Plain English allows every business we work with to fully understand the strategies we’re implementing. It ensures you know how services like digital advertising or website optimisation are driving your business forward, without needing a marketing dictionary to keep up.

2. Enhanced Communication Effectiveness

Clear language leads to clear results. When we explain marketing concepts in straightforward terms, everyone is on the same page. This creates productive discussions, better ideas, and more effective collaborations.

3. Stronger Trust and Credibility

When we remove jargon, we’re being transparent. You’ll know what we’re doing, how we’re doing it, and why it works. Transparency builds trust – and that’s the foundation of our relationships with the businesses we support.

4. More Accessible for Non-Native English Speakers

The UK is home to many thriving businesses led by non-native English speakers. Plain English bridges the gap, making sure that language doesn’t become a barrier to understanding or collaboration.

5. Streamlined Workflows, Less Confusion

With simple, accessible language, there’s less risk of miscommunication or misunderstanding. That means projects get completed smoothly and efficiently, saving time for everyone involved.

How We Translate Jargon into Plain English

At its core, plain English is about breaking down complex ideas into simple, relatable concepts. Here’s how we tackle it:

  • Instead of PPC, we say “advertising that makes your business show up at the top of Google when people search for you.”
  • Instead of SEO, we explain it as “helping Google understand why your website is useful so more people find it online.”
  • Rather than talking about A/B Testing, we might say, “We’ll compare two types of ads to see which gets the most clicks for your business.”
  • And when we talk about ad extensions, we call them “extra bits of information like your phone number or location that make your ads more helpful to customers.”

By translating technical terms into clear explanations, we make sure you’re never left scratching your head.

Why This Approach Works

Running a business is already hard enough without trying to decode marketing-speak. Business owners want to focus on what they do best – whether that’s brewing the perfect cup of coffee, designing creative spaces, or delivering excellent customer service. Our job is to take care of the marketing and clearly communicate how we’re helping.

Plain English doesn’t just work for you, it works for us too. By keeping conversations clear and collaborative, we enjoy stronger partnerships with our clients. Together, we can focus on growing your business rather than getting tangled up in unnecessary complexity.

Make Marketing Simple and Powerful

At MNA Digital, our goal is to make marketing approachable and effective for every business owner we support. Whether you’re a seasoned entrepreneur or just starting, plain English ensures you’ll always understand what’s happening and how it helps you succeed.

If you’re ready to take your business to the next level and partner with a team that values simplicity, transparency, and results, get in touch with us today. Together, we’ll demystify your marketing strategy and give you tools that deliver real impact.

Because plain English isn’t just a language – it’s how we build trust and achieve success, one business at a time. Get in contact with us here – Get In Touch – How can we help you?

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